Delete your Tidefall account
You can delete your Tidefall account and the data linked to it at any time, in the game or by email.
Option 1: in the game (instant)
- Open Tidefall and tap Settings.
- Tap Account & cloud save.
- Tap Delete account & data and confirm.
Your account and cloud save are deleted straight away and the game resets on that device.
Option 2: by email (no app needed)
Email my.aliramadan@gmail.com with the subject "Tidefall account deletion". Include your Player ID if you have it (Settings > Account & cloud save). If you can't open the game any more, tell us the Google Play Games or Game Center name you connected and roughly when you last played. We delete the account within 30 days and confirm by email.
What gets deleted
- Your Unity player account and its link to Google Play Games or Game Center
- Your cloud save: progress, heroes, gear, gold, gems, unlocks and settings
- Your play statistics and the gameplay analytics linked to your player ID
What is kept, and for how long
- Purchase records (transaction ID, product, price, date) are kept as long as tax and accounting law requires, then deleted.
- Aggregated statistics that no longer identify you may be kept.
- Data held by Google or Apple about your store purchases is controlled by them under their own policies.
Subscriptions are not cancelled automatically. If you have the ad-free subscription, cancel it in Google Play (Profile > Payments & subscriptions) or in your Apple ID settings, or it will keep renewing.
Deleted progress can't be restored, including gems or unlocks you bought.
Deleted progress can't be restored, including gems or unlocks you bought.
Full details: Privacy policy.